Volkswagen Commercial Vehicles Service Plans

Yes - if your vehicle is under 200,000 miles, you can now spread the cost of a Service Plan over 12 months for a Buy 2 plan, or 18 months for a Buy 4 plan

All Service Plans are non-refundable; however, the plan can easily be transferred to a new owner. To do this, you can email us at CustomerServices@vwfs.co.uk with the new owner's name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.

Our Service Plans are non-refundable; however the plan stays with the vehicle and the services can be utilised at any point. The plan will close once all the services have been claimed.
The plan can also be transferred to a new owner. If you decide to sell the vehicle and would like to transfer the plan to the new owner, simply email us on vwcvfinancecustomerservices@vwfs.co.uk with the new owner's name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.

Unfortunately not, the Plan must be registered for and paid by the same individual.

Unfortunately not, the Plan must be registered for and paid by the same individual.

Sure, as long as it's within 14 days of purchasing the plan and no service work has been completed on the vehicle. 

If you decide to cancel, please contact our cancellations team by email at: SPcancellation@vwfs.co.uk.

If you choose to cancel by email or by letter, you can do this by completing the cancellation form.

You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you sent us the email or posted the letter.

Your plan will expire once you have claimed all of your services.

Once you have successfully completed your payment for your Volkswagen Commercial Vehicle Service Plan, we will send you a confirmation by email. This will include your agreement number, and details of the plan you have purchased. You can then book in for a service when it is due, advising the Van Centre that you have a Service Plan, from which they can take payment from us, when it gets to that stage.

You can save money in the long run because prices are fixed no matter where you live, and at today's rates, which means you are protected from inflation. Our Service Plans also make servicing more predictable and affordable because you can spread the payments and we will only ever use genuine parts fitted by Volkswagen trained technicians.

Buying a Service Plan for a new VW vehicle is a reassuring way of locking your servicing into the Volkswagen Commercial Vehicle network, which provides peace of mind that all the required servicing elements are completed by experts using the necessary specialist equipment, and using only genuine parts. Also the plans are fixed at today's rates so protect you from inflation too.

A service consists of draining and replacing your vehicle's oil and filter.  This is vital in ensuring your vehicle runs effectively and prevents long term damage to your engine.

It's different for electric models. Instead, we will inspect the battery and charging cables to ensure they are in good working order. We will also replace to pollen filter and top up the brake fluid.

For all models, we'll carry out any necessary software updates before washing and vacuuming your vehicle (available at participating Van Centres).

During inspection we will advise on any wear or tear items we discover. However, this will not be included in the price of your Service Plan.

Yes, you can get a Service Plan for all Volkswagen models between 3-15 years old (exclusions apply). Based on age and mileage used vehicles have a slightly different set of service requirements, so we've created plans to reflect this.

Find out more about what's included and excluded in the next stage, by entering your registration number and current mileage.

Some plans do cover MOT.  All-in from Volkswagen Commercial Vehicles* is a comprehensive servicing and maintenance plan that covers your next 2 services, 2 MOTs with up to 2 years' Warranty and 2 years' Roadside Assistance. This is all available for one upfront payment or easy monthly instalments.

To find out if there is a plan available for you that incudes MOT, click buy now, and enter your registration details and mileage. We will show you the plans available with detail on what's included and excluded.

Yes, you can save money in the long run because prices are fixed no matter where you live, and at today's rates which means you are protected from inflation. Service Plans also make servicing more predictable and affordable because you can spread the payments. Electric vehicles still need a service, a Service Plan means you can plan ahead and save some money, and ensure that you're servicing will be carried out by the trained technicians with the required specialist equipment.

A new vehicle needs a slightly different set of service requirements (set by the in the schedule) to what is needed for older vehicles. So that we can create a fixed cost for each plan, that takes these differences into consideration, we have split New and Used vehicle plans apart from each other, to make pricing reflective of those varying requirements. All the fine detail varies by age, mileage, model, engine size and type. We have tried to simplify our offer by creating one plan for new and one for used.